Still Have Questions
About Using R7?

We have gathered all support channels for schools, universities, and vocational education institutions: technical support, installation guides, the knowledge base, platform updates, and educational materials.

Support for Educational Institutions

1
We Handle All Requests from Schools, Universities, and Vocational Education Institutions

Consultations on installation, licensing, configuration, and working with the editors.


You’ll get answers from support specialists, not automated responses.

2
Online Support Request

Submit a request using the form on the website.


You can ask questions about installation, license activation, working with file formats, or co-editing.

Installation and Deployment Guides

We have prepared materials for self-service deployment and implementation in educational institutions.

Desktop Version

Install the editors on the workstations of teachers and staff. Suitable for standalone use.

Server Deployment

Deploy the solution within your organization’s infrastructure with centralized user and access management.

R7 Workspace

Work with documents in a browser and on mobile devices without installing software on a computer. Suitable for remote work, co-editing, and accessing documents from anywhere.

Full Knowledge Base

The knowledge base contains articles on installation, configuration, working with the editors, access management, and co-editing.


Materials are regularly updated to reflect new product versions.

FAQ

Frequently Asked Questions

Useful Links and Resources

1
Updates and Release Blog

We publish information about new versions and capabilities of R7 products. Learn about new features, platform improvements, and upcoming plans for the development of our solutions.

2
MAX Channel

News, updates, and practical tips for using the system.

3
R7 Editors Training Course

A step-by-step online course for quickly learning how to use Document Editor, Spreadsheet Editor, and Presentation Editor.


Materials are organized by topic and suitable for self-paced learning.